SCHOOL COMPLAINT POLICY
All complaints should be mailed to Michigan Barber School, Inc. or placed in the School Complaint Box located in the school’s classroom (lower level). Only official staff members have a key to this box which is opened on a weekly basis. Complaints made by telephone will also be addressed. If anyone would like to make a complaint to the State of Michigan, one must complete a Statement of Complaint form that can be found in the administrative office at Michigan Barber School or online at http://www.michigan.gov/documents/lara/LCE-992_474650_7.pdf.
All complaints are investigated and evaluated with an official response provided within 10 days. If the complaint involves all students, it will be addressed at the beginning of a class period. The following grievance procedure exists for use by any student who feels that a complaint has not been properly addressed by the school.
STUDENT COMPLAINT/GRIEVANCE PROCEDURE
Schools accredited by the Accrediting Commission for Career Schools/Colleges of the Career/College Association must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints considered by the commission must be in written form, with the permission from the complainant(s) for the Commission to forward a copy of the complaint to the school for a response. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:
Accrediting Commission of Career Schools and Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201